Payment Policy

This Payment Policy explains the payment methods, terms, and conditions for purchases made on kvalitni-domy.com, operated by Kvalitni domy FM s.r.o..

1. Accepted Payment Methods

We accept the following forms of payment through our secure payment partners (including Stripe):

• Credit and Debit Cards (Visa, Mastercard, American Express)
• Apple Pay / Google Pay (if supported by your device)
• Other payment methods provided by Stripe (country-dependent)

2. Secure Transactions

All transactions are processed through secure encryption technology (SSL) and handled by trusted third-party providers. We do not store your full payment card information on our servers.

3. Payment Terms

• Full payment is required at the time of order unless otherwise agreed in writing.
• For services, bookings are confirmed only after the payment is received.
• Invoices for custom orders or B2B services may be issued with agreed terms.

4. Currency

All prices and transactions are processed in Euros (€), including VAT where applicable, unless otherwise specified at checkout.

5. Failed or Declined Transactions

If your payment fails or is declined, your order will not be processed. Please ensure that your billing information is correct and that your payment method has sufficient funds or credit.

6. Refunds

For information about refunds, cancellations, or order returns, please refer to our Refund and Returns Policy.

7. Contact

If you experience any issues during checkout or have payment-related questions, please contact us:

Kvalitni domy FM s.r.o.
Email: [email protected]
Phone: +420 773 971 263
Address: Potocni 1094, 738 01 Frydek‑Mistek – Frydek, Czech Republic